Please contact our customer service or sales representative immediately with photos or videos showing the issue. We will quickly arrange replacement, repair, or refund based on the situation, ensuring your safety work is not delayed.
Yes. Our technical team is available for remote video guidance and troubleshooting. For key account customers, we also offer on-site training or after-sales follow-up visits.
Yes. Every Beeyi safety padlock comes with a unique code. Simply provide the lock code, and we will arrange key duplication for you. We recommend bulk buyers keep a record of lock codes for easier future management.
Yes. Beeyi products come with a standard industrial warranty, with specific durations varying by product series. Manufacturing defects under normal use during the warranty period will be repaired or replaced free of charge. Contact our sales team for detailed warranty policy information.
As a factory with large production capacity, we offer stable lead times for standard products. We support worldwide shipping for global distributors and industrial buyers, with multiple logistics options based on destination port. Exact lead time is confirmed upon order.
